Job Description

Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry. The Access AI team is the customer-obsessed engineering group building the agentic AI and enterprise-scale harness platform that powers agents for Access Management across all Identity Security Products. We build AI as foundational platform infrastructure — prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will architect, build, and operate production-grade agentic AI systems—autonomous agents that reason over enterprise data and execute mission-critical identity security actions at Fortune 500 scale. As a tier-one technical leader at the intersection of Agent research and large-scale backend systems, you will shape the architectural patterns, scalability guardrails, and strategic vision for autonomous enterprise security. Your core focus areas: - Agentic architecture. Design and ship multi-agent systems — orchestration, tool use, planning loops, memory, and failure recovery — that operate reliably in production, not in notebooks. - Enterprise-grounded reasoning. Build agents that leverage Access Graph, Access Reviews, and permission and risk data — to make decisions with context no frontier model has on its own.

- Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale. - Retrieval and grounding. Work closely with our different product teams, platform and graph teams to ensure agents are grounded in accurate, low-latency retrieval — RAG pipelines, semantic search, re-ranking, and evaluation — as a critical dependency of agentic quality. - Model integration and evaluation. Integrate frontier models, evaluate trade-offs across cost, latency, and capability for production use cases. - Engineering leadership. Raise the technical bar through architecture decisions, code reviews, and coaching — particularly on agentic design patterns and production AI discipline. Qualifications To be successful in this role you have: - 8+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems. - Hands-on depth designing, shipping, and operating agentic systems in production — multi-agent orchestration, tool calling, planning loops, memory, and failure recovery. Not prototypes. - Production-grade Python. Systems language (Go, Java, or C++) is a plus. - Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) — prompt engineering, structured outputs, and model evaluation in production settings.

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