Job Description

Job Responsibilities

Who we are:

At the South Carolina Department of Revenue (SCDOR) we are funding a better state to live work and play. Offering excellent benefits hybrid work schedules tuition assistance and self-development opportunities we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDORs successby collecting 95% of South Carolinas general fund our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at are looking for teammates who are:

• Committed to customer service and interested in helping others
• Organized detail-oriented and capable of independently prioritizing tasks
• Strong oral and written communicators
• Able to establish and maintain effective working relationships with internal and external customers
• Able to exercise discretion and confidentially of sensitive information

What you will do:

In this role you will ensure compliance with state and federal laws by conducting audits of property tax exempt applications for both real and personal property while maintaining quality customer service.

Primary job duties include:

• Reviewing examining and processing property tax exempt applications to ensure compliance
• Providing customer service to taxpayers taxpayer representatives or county representatives
• Reviewing correspondence concerning denials and requests for additional information
• Reviewing customer accounts to verify receipt and status of applications
• Assisting taxpayers navigating MyDORWAY to submit applications removing previously exempted real/personal property and checking application status

Minimum and Additional Requirements

A high school diploma and one of the following:

1. Experience in accounting auditing or bookkeeping
2. A bachelors degree that included multiple accounting courses; or
3. Current enrollment in a business-related degree program

Preferred Qualifications

• Experience providing customer service in a call center or high-volume telephone environment
• An associates degree or higher and experience in accounting auditing or bookkeeping
• Tax-related experience
• Working knowledge of accounting and auditing principles and practices
• Effective written and oral communication skills with internal and external customers
• Customer service skills in line with SCDOR standards to provide professional and courteous service
• Experience with property taxation vehicle taxation tax exemptions tax preparation accounting auditing or financial analysis

Additional Comments

• EEO : The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age race color religion sex national origin disability and pregnancy childbirth or related medical conditions including but not limited to lactation
• Training : You will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform this job.
• Hours :

• • Available work hours are 8:30 a.m. 5:00 p.m. Monday Friday (37.5 hours per week).
  • Flexible scheduling is available for full-time or part-time work with a minimum of 20 hours per week.

Ready to apply

• Apply online and complete the application fully including all current and previous work history and education.
• You may submit a resume but it will not be considered as a substitute for completing the entire application.
• Please include work samples transcripts etc. (if applicable) by attaching them to your application or emailing .
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check which includes fingerprinting.

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