Job Description

The Technical Analyst / Project Facilitator serves as a bridge between technical teams, business stakeholders, and project management leadership.

Technical Analysis & Support

- Analyze technical requirements, system workflows, and integration points across clinical and business applications.
- Assist with solution design, testing, and validation of application functionality.
- Translate technical details into business-friendly documentation and presentations.
- Support system troubleshooting and escalate technical issues to appropriate teams.

Project Facilitation & Coordination

- Coordinate project activities, tasks, and deliverables with IT and clinical/business teams.
- Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs.
- Track timelines and dependencies, escalating risks and delays to leadership.
- Facilitate communication between stakeholders, vendors, and internal teams.

Stakeholder Engagement

- Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables.
- Organize and lead project meetings, workgroups, and status updates.
- Ensure alignment of projects with DSOHF strategic priorities and regulatory requirements.

Quality Assurance & Compliance

- Assist in developing and executing test plans for new systems or enhancements.
- Ensure compliance with HIPAA, state IT security policies, and organizational change management processes.
- Support post-go-live monitoring and validation of technical solutions.

Continuous Improvement

- Recommend process improvements to enhance efficiency and collaboration in IT project delivery.
- Contribute to knowledge base and documentation standards for ITD.

Required/Desired Skills

Skill Required /Desired Amount of Experience
Knowledge of healthcare IT systems, including EHR platforms (e.g., Epic) and related integrations	Required	5	Years
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)	Required	5	Years
Familiarity with data workflows, interfaces (e.g., HL7), and integration engines (e.g., Mirth, Cloverleaf)	Required	5	Years
Understanding of clinical and operational workflows within healthcare environments	Required	5	Years
Knowledge of governance structures, stakeholder engagement, and decision-making frameworks	Required	5	Years
Strong facilitation skills to lead meetings, workshops, and cross-functional discussions	Required	5	Years
Ability to translate technical concepts into business-friendly language and vice versa	Required	5	Years
Ability to serve as a liaison between technical teams, business stakeholders, and leadership	Required	5	Years

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